Each of our courses come with a 14 day guarantee. Our refund policy can be found here.

Create The Love courses are not intended to be a replacement for Therapy, but they can be a powerful complement to it. Most Create The Love courses are based on exploring your past and understanding it in order to understand the way you show up today. If you have unresolved trauma, our content may be triggering as it may bring up painful past memories. If you have any painful past trauma that has not been treated and negatively impacts your life, please consider speaking with a therapist before purchasing any of our courses. If you are in need, please see our Get Help page for emergency resources.

All Create The Love courses are hosted by Kajabi. Upon sign up, you can create your password. If you didn’t create one, Kajabi will send you a temporary password shortly after purchase. Please check your spam + promotions folders. In the Intro module of every course is an FAQ section that answers all questions about the course, what’s included, the pace to complete, and any additional information you may need to know. If you didn’t get any emails from Kajbi, email us at [email protected].

All courses have:

• Video + audio lessons
• Journaling exercises
• PDF worksheets
• Meditations + other expansive media
• Bonus resources

We guarantee that you will have access to each course on the Kajabi platform for 12 months from your purchase date. Most content is downloadable, and you can keep that forever!

• We periodically host live calls for all of our courses. If there is one coming up in a course you’re looking into buying, it will be listed on our course purchase pages.
• If you can’t make it live, you’ll have access to the recording within 24 hours of the call.
• The live calls are Zoom webinar-style, where you can see & hear Mark but he cannot see or hear you. You can ask Mark questions and interact with him & The Create The Love Community in the Zoom Chat.

Yes! Each of the lessons that feature a video or meditation will have a downloadable audio version in the Downloads section. Also, you can turn on Closed Captioning (English) for the videos as well, and read those as captions or in long form/paragraph style.

Please check your spam/junk and promotions folders. If you still don’t see them, reach out to [email protected], and we’ll investigate!

If your payment doesn’t go through, we will notify you and you will also receive a notification from Stripe or PayPal. If you purchased using a credit card right on the Kajabi checkout page, you can change your credit card information right inside of your profile settings (click your face icon in the top right) after login into to Kajabi. If you purchased using PayPal, you can log in directly to PayPal and adjust the payment method for the recurring payment plan under Create The Love. The system will retry the charge a few days later, and if your payment method fails a second time, your course access will be automatically revoked.

Here is the link to the login page to access your purchased courses: https://mark-groves.mykajabi.com/login

If you don’t see your course there, either the purchase didn’t go through, or, it may be under a different mail address. Please contact us at [email protected] and we’ll help you figure this out.

It’s likely that your email was entered incorrectly. Please contact [email protected] and include your name, the email address you signed up with and the name of the course that you’ve purchased.

If you are having issues at checkout please contact support at [email protected] so we can troubleshoot with you.

At the checkout page, enter the code in the “Coupon” field. Please make sure you are entering the code in all CAPS and not using any spaces. Click the “Apply” button to ensure your code has been applied before you complete your purchase. All discount codes should be visible at checkout, and if you do not see the discount applied and are prompted with an invalid coupon pop-up, the code was not accepted. Please note that most codes have an expiry date. Try entering it again and checking the details of the code.

Important: Please note that coupons are only applicable to full payments, not payment plans.

Keep an eye on @createthelove on Instagram and be sure to sign up for our newsletter for Mark’s insight, perks, and discounts! We do not currently have an affiliate or referral program in place.