Each of our courses come with a 14 day guarantee. Our refund policy can be found here.
Create The Love courses are not intended to be a replacement for Therapy, but they can be a powerful complement to it. Most Create The Love courses are based on exploring your past and understanding it in order to understand the way you show up today. If you have unresolved trauma, our content may be triggering as it may bring up painful past memories. If you have any painful past trauma that has not been treated and negatively impacts your life, please consider speaking with a therapist before purchasing any of our courses. If you are in need, please see our Get Help page for emergency resources.
All Create The Love courses are hosted by Kajabi. Upon sign up, you can create your password. If you didn’t create one, Kajabi will send you a temporary password shortly after purchase. Please check your spam + promotions folders. In the Intro module of every course is an FAQ section that answers all questions about the course, what’s included, the pace to complete, and any additional information you may need to know. If you didn’t get any emails from Kajbi, email us at [email protected].
All courses have:
We guarantee that you will have access to each course on the Kajabi platform for 12 months from your purchase date. BUT! Most content is downloadable, and you can keep that forever!
Yes! Each of the lessons that feature a video or meditation will have a downloadable audio version in the Downloads section. Also, you can turn on Closed Captioning (English) for the videos as well, and read those as captions or in long form/paragraph style.
First thing’s first—check your spam/junk and promotions folders. If you still don’t see them, reach out to [email protected], and we’ll investigate!
If your payment doesn’t go through, we will notify you and you will also receive a notification from Stripe or PayPal. If you purchased using a credit card right on the Kajabi checkout page, you can change your credit card information right inside of your profile settings (click your face icon in the top right) after login into to Kajabi. If you purchased using PayPal, you can log in directly to PayPal and adjust the payment method for the recurring payment plan under Create The Love. The system will retry the charge 7 days later, and if your payment method fails a second time, your course access will be automatically revoked.
Here is the link to the login page to access your purchased courses: https://mark-groves.mykajabi.com/login
If you don’t see your course there, either the purchase didn’t go through, or, it may be under a different mail address. Please contact us at [email protected] and we’ll help you figure this out.
It’s likely that your email was entered incorrectly. Please contact [email protected] and include your name, the email address you signed up with and the name of the course that you’ve purchased.
If you are having issues at checkout please contact support at [email protected] so we can troubleshoot with you.
At the checkout page, enter the code in the “Coupon” field. Please make sure you are entering the code in all CAPS and not using any spaces. Click the “Apply” button to ensure your code has been applied before you complete your purchase. All discount codes should be visible at checkout, and if you do not see the discount applied and are prompted with an invalid coupon pop-up, the code was not accepted. Please note that most codes have an expiry date. Try entering it again and checking the details of the code.
Important: Please note that coupons are only applicable to full payments, not payment plans.
Keep an eye on @createthelove on Instagram and be sure to sign up for our newsletter for Mark’s insight, perks, and discounts! We do not currently have an affiliate or referral program in place.
Thanks for your interest in our team stepping into your space of growth! Mark is no longer taking private coaching sessions, but we have 2 coaches that we know and trust to facilitate Mark’s programs. To find out more about these coaches and to apply, please head here for more details.
Mark is no longer taking private sessions with clients. Please head here to see our recommended coaches.
A good place to start would be to take a look at each of the coaches web pages, find out their key focuses here, and see which coach you feel the most aligned with. That said, both of these coaches are kickass humans and are more than capable of helping you step into your healing.
Good things come to those who wait! Sign up for our newsletter for updates regarding our Create The Love coaching certification course expected to launch spring of 2022.
If you or any other person are in an emergency situation, reach out to emergency services immediately. We meet you with so much compassion. Please view our Get Help page for a list of resources that may be able to help you.
Thank you for your interest! Please email [email protected] and include a media kit for review. Please be aware we do receive heaps of inquiries for guests on the Mark Groves Podcast, if there is alignment our team will be in touch!
We are flattered!! Please email [email protected] and include a link to your podcast, as well as a media kit for review.
Please head here and select your inquiry type and provide as many details as possible.
Please connect with us directly via email at [email protected]. A member of the Create The Love team will get in touch with the A to your Q as soon as possible.