policy

Refund Policy 2021

Create The Love’s Course Refund Policy

Request a refund within 14 days to receive a full refund, no questions asked! See below for specifics.

Refund of Standard Purchased Course

  • A standard Purchased Course (“Standard Purchased Course”) is a Course that is available to be accessed immediately upon completion of purchase.
  • CTL will provide a full refund of a Standard Purchased Course if You request a refund no later than fourteen (14) calendar days after the Date of Purchase shown by CTL’s Course Purchase Confirmation Email that You received confirming the Standard Purchased Course. If You can’t find Your Course Purchase Confirmation Email, CTL will have a record of it.
  • CTL will not refund a Standard Purchased Course if the request for a refund is made after fourteen (14) calendar days from the Date of Purchase that is stated in Your Course Purchase Confirmation Email. For example, if Your Course Purchase Confirmation Email shows that the Standard Purchased Course was on January 1, 2021, then You have until January 14, 2021 to request a refund of the Standard Purchased Course, and upon receipt of Your timely request, CTL will refund the Standard Purchased Course in full. If Your request for a refund is made on January 15, 2021, CTL will not refund the Standard Purchased Course.
  • Refunds will be equal to the amount paid for the Standard Purchased Course as stated in Your Receipt Email. If You can’t find Your Receipt Email, CTL will have a record of it. Refunds may take up to ten (10) business days to process and funds will be returned to the original method of payment for the Purchased Course.

Refund of a Scheduled Purchased Course

  • A scheduled Purchased Course (“Scheduled Purchased Course”) is a Coaching Course that is scheduled to start on a specific date (“Start Date”) and can’t be accessed until that Start Date.
  • CTL will provide a full refund of a Scheduled Purchased Course if You request a refund no later than fourteen (14) calendar days after the Start Date stated in CTL’s Course Purchase Confirmation Email. If, for some reason CTL extends the Start Date, then the fourteen (14) days runs from the extended Start Date. CTL will have a record of the actual Start Date of the Scheduled Purchased Course.
  • CTL will not refund a Scheduled Purchased Course if the request for a refund is made fourteen (14) calendar days after the Start Date (or an extended Start Date). For example, if Your Course Purchase Confirmation Email states that the Scheduled Purchased Course starts on January 1, 2021, then You have until January 14, 2021 to request a refund of the Scheduled Purchased Course, and once CTL receives Your timely request, CTL will refund the Scheduled Purchased Course in full. If Your request for a refund is made on January 15, 2021 or thereafter, CTL will not refund the Purchased Course.
  • Refunds will be equal to the amount paid for the Scheduled Purchased Course as set forth in Your Receipt Email. If You can’t find Your Receipt Email, CTL will have a record of it. Refunds may take up to ten (10) business days to process and funds will be returned to the original method of payment for the Scheduled Purchased Course.

Please submit a Refund Request using the button below.